OFT refused to renew debt collection licenses for HFO and associated debt collectors

#Debtline The OFT on the 5th Feb 2014 has refused to renew the consumer credit licences of debt purchaser HFO Capital Limited, and two associated debt collectors, HFO Services Limited and Roxburghe (UK) Limited.

Alasdair Turnbull, a solicitor who acted for the group of firms, has also today been excluded from the group consumer credit licence held by the Law Society for England and Wales.
The OFT found evidence of misleading and unfair practices in the businesses' operations, including:
  • sending debt collection letters which misrepresented debtors' legal position
  • misleading and otherwise inappropriate behaviour by HFO and Roxburghe agents during phone calls to debtors
  • failing to properly investigate disputed debts
  • failure to respond appropriately to the concerns of regulators, including the OFT.
If HFO, Roxburghe or similar debt collectors are writing to you demanding money please contact Twinpier